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Most watercolor paintings take 4-8 weeks from approval of the initial sketch. Larger or more complex works, especially egg tempera pieces, may take longer. Stephanie will provide a timeline estimate during your initial consultation so you know exactly what to expect.

Yes! Paintings are carefully packaged and shipped fully insured worldwide. International shipping costs are calculated based on destination and package dimensions. We've shipped to collectors across Europe, Asia, and beyond.

An original is a one-of-a-kind painting created entirely by Stephanie's hand—each brushstroke unique, each piece singular. A giclée is a high-quality archival reproduction printed on fine art paper. Both are beautiful and lasting, but an original carries the irreplaceable presence of the artist's direct touch.

Stephanie's studio is her private workspace where she needs quiet and focus to create. However, she occasionally hosts collectors and serious inquirers by appointment. If you're interested in visiting, please mention it in your message and we'll do our best to accommodate.

The AI Studio and Paint My Photo features use artificial intelligence trained on watercolor aesthetics to generate digital images inspired by Stephanie's style. These are digital creations for exploration and enjoyment—not original paintings. They're offered as a way to play with artistic ideas and envision possibilities.

We accept credit cards, bank transfers, and checks. For commissions, a 50% deposit is required to reserve your place in Stephanie's schedule, with the remaining balance due upon completion before shipping. Payment plans can be arranged for larger works.

Yes, we work with a trusted local framer who uses archival, museum-quality materials. Framing is optional and quoted separately based on your preferences. We can also provide recommendations if you prefer to work with a framer in your area.

Please email us directly at studio@shuptrine.com with your order details and we'll get back to you as quickly as possible. Include any reference numbers or previous correspondence to help us assist you faster.